Community Forum Design Services

Yes, you can pause or cancel your subscription with 7 days’ notice before your next renewal. This is ideal if you only need a few weeks of work or want to take a break between projects. When you’re ready to resume, we’ll pick up where we left off, and your designer can continue improving or expanding your forum UI.

Yes. As long as your subscription is active, you can request changes, improvements or entirely new design features at any time. This is perfect for evolving community platforms where user feedback often leads to iteration. Whether it’s a new notification UI, thread layout or onboarding screen, we’ll design it into your system using your existing Figma file.

Yes, we can design interfaces for both custom forums and established platforms like Discourse and Vanilla Forums. Our team understands the UI constraints and theming capabilities of these platforms, so we create designs that are technically feasible and aligned with the native structure of your chosen system. Whether you’re using plugins or native theming tools, we’ll design around those limitations and still give you a bespoke visual experience.

Yes. We follow a mobile-first approach when required, meaning designs are optimised for small screens before scaling up to desktop. Every design includes responsive breakpoints and layout adaptations to ensure usability across all devices. Our Figma files will include both mobile and desktop versions, with consideration given to tap targets, font sizes, and mobile navigation to create a smooth experience for all users.

You’ll manage all design requests through our platform, where you can submit tasks, give feedback, and approve updates. You’ll receive a progress update every business day, and your designer will continue refining the work based on your feedback. This structure eliminates the need for endless back-and-forth emails and gives you visibility into each stage of your design.

Design time varies by the size and complexity of the forum. A smaller platform with basic features could take 3-5 business days, while more complex forums with custom dashboards, notification systems and integrations might span several weeks of daily design updates. Since we work on one task at a time, you’ll receive daily progress and can adjust the brief or priorities along the way.

No, development isn’t part of our service. We provide design files and assets in Figma, ready for your internal or external development team to implement. Our UI/UX service is focused entirely on design, from layout planning to component design and user flows. That said, our design files are built with developers in mind, including naming conventions, spacing systems, and reusable components to speed up build times.

We always ensure cover is in place. Our system is built around consistent daily output, so if your primary designer is unavailable, a backup designer will step in without delay. All work is documented clearly in Figma and the platform, so transitions are smooth. You won’t experience project delays or be left chasing updates. Our delivery model is built to be dependable.

We use Figma as our primary design tool for all community forum UI projects. Figma is ideal for creating scalable, interactive user interfaces because it supports component-based design, shared libraries, and live collaboration. This ensures consistency across your project and makes it easier for developers to pick up designs and implement them quickly. Figma's developer handoff tools also allow access to design specs, measurements, and assets in one place.

Absolutely. We incorporate your brand’s style guide directly into the design system. This includes fonts, colours, icons, spacing rules and more. Every page, button and input field will follow your guidelines to ensure brand consistency across the entire forum. If you don’t have a brand kit, we can work from your website or marketing materials to build one.