Everything you need to know about how our service works

Simple, scalable, reliable graphic design for a low, predictable monthly cost. Have specific questions? Book or watch a demo today.

Trusted by 300+ teams

Where does Design Cloud fit in the graphic design landscape?

We’re not a market place and we’re not an agency. We’re a tech-enabled graphic design service that lets you add experienced designers to your team, for a simple flat-rate monthly fee.

We don’t outsource overseas or through a freelance network. All of our designers are based in the UK, employed directly by us and have at least 3yrs industry experience.

Our service gives you all benefits of hiring in-house – without the risk or expense – and the flexibility of traditional outsourcing, without the hassle or frustration.

A young woman happy to be using the design cloud platform

Getting started with Design Cloud

A lady with a face mask and a laptop

Book or watch a demo

Everything starts by booking a short 20 minute demo so that we can learn more about your team and your design work.

A happy graphic designer smiling

Choose your plan

We’ll suggest the best plan and set up depending on the type of work and the volume you need to support your team

A picture illustrating the different pricing plans

Sign up & start work

Sign up through our website via credit card or direct debit. Once you’ve sent your first request we’ll introduce you to your designer.

A picture of the Design Cloud platform dashboard

Submitting requests through our platform

Once you’ve signed up, you’ll get instant access to the Design Cloud platform where you can start sending requests to your designer.

Every request you submit goes into your own personal design queue for your designer to work through on a daily basis.

Communicate via Slack if you're signed up to our PRO plan

One simple dashboard to manage requests and revisions

Let your designer know if you need to reprioritise requests

Working with your new designers

Working day-to-day with your designers is just like working with any other remote team member.

Your designer will be available every business day and will work through your requests one at a time. Once the request at the top of your queue is complete, they will be ready to start work the next one.

If your designer is on holiday, another member of our team will cover your work until they return.

We don't bill on a per user basis so your whole team can have access to work with your designers

If you're a marketing team or agency working across multiple brands you don't need a separate account for each one.

A picture of the Design Cloud platform and graphic designers working at home
A collection of unlimited graphic design images

Turnaround times & revisions

Most simple requests like social media content, display ads or website banners resized for multiple platforms take around a business day to complete. Larger requests like presentations and landing pages will take a few days (depending on the complexity and the detail of your brief).

If you need to make any revision to your work, just reply to your designer with the details and they will work through your changes until it’s exactly how you want it.

Build a team of designers to work on more requests simultaneously

All plans come with unlimited revisions

Add additional designers to your team in under a business day

Case Study: Embryo Digital, Manchester

Embryo Digital found themselves facing a common issue that nearly all digital marketing agencies experience as they begin to scale.

Having grown by over 400% in the last 3 years, they developed a bottleneck in their design process. They had an internal team of designers focusing on websites and high-value projects, but they couldn’t keep up with the demand from their social media, client services and SEO team who were receiving daily client requests for simple day-to-day graphic design work.

Case Study: Regency Design, Godstone

When the COVID-19 pandemic hit and the UK was forced into lockdown, the team at Regency adapted quickly. They designed, patented and manufactured a unique range of hand sanitiser units to support businesses who needed to follow new COVID-19 government guidelines to stay open.

Whilst Regency already had an in-house design team, the enormous spike in demand meant they urgently needed reliable graphic design support to enable them to show visual mockups to prospective clients looking to place immediate orders.

Have some more questions?

Watch or book a demo and we'll show you how it works