Case Studies

Infinitel use Design Cloud to Land Big Clients

Here’s how a small company used professional design support to create on-brand experiences and bespoke proposals to pitch to telecommunications whales.

30,000+ DESIGN REQUESTS COMPLETED for over 450 teams

Intro + Problem

Infinitel are a leading provider of business telecommunications services offering cloud-based phone systems, full fibre internet connectivity and mobile phones. After a period of rapid growth from working with SMEs, Infinitel soon set its sights on acquiring larger, household names that churned less and offered larger contracts. They did not have an internal design team but knew that they required design support for continuity across their website and all other touchpoints as part of their new strategy to work with the biggest names. They had several options to consider:

Hire a freelancer who could provide the volume they needed, at the right hourly rate and who would be available daily.

Hire a full-time graphic designer who had a broad skillset, could start work almost immediately and was within budget.

Use an unlimited graphic design subscription plan, where designers were always based in the UK, so that they could communicate daily and get the same benefits of an in-house team member but without the time delay.

Any guesses on which option they went for?

 Infinitel use Design Cloud to Land Big Clients
 Infinitel use Design Cloud to Land Big Clients

The Solution

After booking in a quick demo with one of our service experts, Infinitel found that they could have their entire design workflow dilemma resolved in just 24 hours. As soon as they were signed up, Infinitel were assigned a personal graphic designer and began submitting tickets through their design queue. Infinitel utilised their Design Cloud subscription for graphic design tasks including website page mockups, social media assets, PDF documents, and email signatures. Their designer even created a custom helmet and racing suit to provide additional brand exposure as their MD competes in Karting championships across the UK and internationally!

As for their mission, Infinitel now works with some of the largest telecommunications businesses in the world, such as Vodafone, EE and O2. And to this day continues to use their graphic designer to create polished sales presentations and proposals tailored to their next target account.

Saved vs Hiring In-House
Assets Created
Racing Suit and Helmet
 Infinitel use Design Cloud to Land Big Clients